DJV STUDIO 14-day refund policy

Try DJV Studio for 14 days. If it isn’t right for your work, we’ll refund you in full.

Before you do: if something isn’t working, email support@grizzlypeak3d.com and we’ll help you sort it out.

How to request a refund

  1. Email support@grizzlypeak3d.com within 14 days of your purchase, from the email address you used at checkout.
  2. Include your Payment ID number. You’ll find it in your receipt email from Dodo Payments.
  3. Confirm that you’ve uninstalled DJV Studio and deleted all copies, as the license agreement requires.

What happens next

Dodo Payments, our payment provider, will email you a refund receipt. Depending on your bank, the refund can take several business days to appear on your statement.

After a refund

Your DJV Studio license ends when the refund is issued, and your license key is deactivated. Under the DJV Studio license agreement, refunded software must be uninstalled and all copies deleted.

Payments for DJV Studio are processed by Dodo Payments, our merchant of record.